Privacy Policy for Pizza Catering Mobile Pizzeria
Last updated: January 1, 2025
At Pizza Catering Mobile Pizzeria ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled with the highest standards of security and confidentiality. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.roundstablepiza.rest, or engage our mobile pizza catering services for events such as weddings, corporate functions, birthdays, and private parties.
1. Information We Collect
We collect several types of information to provide and improve our pizza catering services to you. The categories of information we gather include:
- Personal Identification Data: This includes your name, email address, phone number (e.g., +14123262999), billing address, and any other information you voluntarily provide when filling out our contact forms, booking a catering service, or subscribing to our newsletter.
- Event and Service Details: Information related to the event you are planning, including the event date, location (street address, city, state, e.g., 564 Dominique Crescent West, Jimmiemouth, SC 20082-3304), number of guests, and menu preferences. This helps us tailor our wood-fired pizza catering packages to your needs.
- Payment Information: When you make a booking or purchase a catering package, we may collect payment card details through our secure payment processors. We do not store full credit card numbers on our servers; this data is encrypted and processed by our PCI-compliant financial service providers to facilitate the transaction and prevent fraud.
- Technical and Usage Data: When you browse our website, we automatically collect certain data such as your IP address, browser type, device identification numbers, operating system version, pages viewed, time spent on pages, and referring URLs. We use cookies and similar tracking technologies (such as Google Analytics and Meta Pixel) to analyze trends, administer the site, and track users' movements around the site.
- Feedback and Communication: If you contact us via forms, email, or phone, we may retain records of your communications, including any complaints, requests, or suggestions you provide regarding our catering services.
2. How We Use Your Information
We use the information we collect for the following legitimate business purposes:
- To process your catering service bookings and reservations, including confirming event schedules and managing logistics.
- To communicate with you regarding your inquiries, quotes, order status, service updates, and important notices about our mobile pizzeria.
- To personalize and improve your experience on our website by understanding your preferences and tailoring content and relevant service offerings.
- To process payments, issue invoices, and deliver receipts for our catering services.
- To send promotional emails, newsletters, and mobile marketing about new menus, seasonal offers, catering specials, and upcoming events, but only if you have provided your explicit consent to receive such marketing communications.
- To monitor the performance of our website, ensure its technical functionality, detect fraudulent activities, and conduct analytics to improve our service quality.
- To comply with applicable legal obligations, respond to lawful requests from authorities, protect our legal rights, and enforce our Terms & Conditions and this Privacy Policy.
3. Legal Basis for Processing (GDPR & UK GDPR)
For individuals located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on the following lawful grounds: performance of a contract (when you book our services), legitimate interests (such as improving our website and service), compliance with legal obligations, and your consent (for direct marketing and optional data sharing). You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
4. How We Share Your Information
We value your trust and do not sell, rent, or trade your personal information to third parties. However, we may share your data in limited circumstances:
- Service Providers: We share information with trusted vendors who assist us in operating our website and performing our catering services. This includes IT hosting providers, payment processors (e.g., Stripe, PayPal), email marketing platforms, analytics service providers (like Google Analytics), and customer support software. These parties are contractually obligated to keep your information confidential and use it solely for the purpose of providing services on our behalf.
- Event Venues and Partners: When necessary to fulfill your catering booking at a specific venue, we may share basic event details with venue coordinators to ensure the seamless operation of your event.
- Legal and Compliance: We may disclose information when required by law, subpoena, or other legal process, or when we believe in good faith that such action is necessary to protect the rights, property, or safety of our company, our customers, or the public.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that business asset. We will notify you via email or a prominent notice on our website of any such change in ownership.
5. Cookies and Tracking Technologies
Our website uses cookies, which are small text files stored on your device, and pixels (like the Meta Pixel) to enhance your browsing experience, analyze site traffic, and support our digital advertising efforts. Specifically, we use Google Analytics to understand how users interact with the site and Meta Pixel to measure the effectiveness of our Facebook ads. You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect the full functionality of our website, including your ability to use certain interactive features. We do not currently respond to Do Not Track signals, but we offer you the choice to opt out of non-essential cookies by adjusting your browser settings.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For catering booking records, we may retain your details for a period of seven (7) years to comply with tax and accounting regulations. Marketing data is retained until you unsubscribe or request its deletion. When we no longer need your information, we will securely delete or anonymize it to prevent unauthorized access.
7. Your Rights and Choices
Depending on your location, you have specific rights regarding your personal data:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete data.
- Deletion: You may ask us to erase your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.
- Restriction and Portability: You can request that we restrict the processing of your data or receive your data in a structured, machine-readable format.
- Opt-out of Marketing: You can always unsubscribe from our marketing emails by clicking the "unsubscribe" link in the footer of our emails or by contacting us directly.
To exercise any of these rights, please contact us using the details at the bottom of this page. We will respond to your verified request within 30 days. We may require you to provide proof of identity to protect your data from unauthorized access.
8. Security of Your Information
We implement a combination of technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, loss, modification, or disclosure. These measures include SSL encryption on our website, secure server hosting, and restricted access to personal data within our organization. While no method of internet transmission is 100% secure, we continuously work to maintain robust security protocols.
9. Children's Privacy
Our catering services and website are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. Upon verification, we will remove that information from our active servers and records.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your resident jurisdiction, including in the United States. We ensure that such transfers comply with applicable data protection laws and that your information receives an adequate level of protection through standard contractual clauses or other approved transfer mechanisms.
11. Third-Party Links
Our website may contain links to third-party websites, such as social media sharing buttons or payment platforms. This Privacy Policy does not cover those external sites. We encourage you to review the privacy notices of any third-party site you visit, as we have no control over their data handling practices.
12. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act. You have the right to know the categories of personal information we collect, the purpose for which it is used, and the categories of third parties with whom we share it. You may also request that we delete your personal information or opt out of the "sale" of your data (we do not sell personal information). To make a request, please contact us at the email below. We will not discriminate against you for exercising any of your California privacy rights.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologoes, or legal requirements. When we make material changes, we will post the updated version on this page and revise the "Last Updated" date at the top. For significant changes, we will provide a more prominent notice on our website or send you an email notification. We encourage you to review this page frequently to remain informed about how we handle your data.
14. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your personal information, please contact our Data Protection Officer:
Pizza Catering Mobile Pizzeria
564 Dominique Crescent West
Jimmiemouth, SC 20082-3304
United States
Email: [email protected]
Phone: +14123262999
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your inquiry, you have the right to lodge a complaint with your local data protection authority.